Frequently Asked Questions
Q- Do you take special requests?
A- Due to our low volume business model, we are able to take your custom requests. Please send an email to us at firstname.lastname@example.org with your specific requests, and we will create a custom quote for you.
Q- Why are Abie Straps more expensive than other camera straps on the market?
A- In designing the first Abie Straps, I focussed on what my ideal strap would look like, feel like, and how it would function. I am a professional photographer, and I couldn't find anything on the market that addressed style, quality, and comfort at the same time. I could have chosen materials and construction methods based on lower production costs, but I put comfort and quality first, regardless of the cost to make it. I chose to create the best strap, not the easiest or cheapest to make.
I am excited that the leather craftsmen who sew our straps are based in the USA and also sew the high-end, low production lines for Coach Handbags, Calvin Klein as well as many other exclusive lines by the top New York designers. I don't make the straps myself in my basement because I can't. The skills needed are very specialized and I had to go to New York City to find them.
I realize that these straps are more expensive than others on the market, but for us, cost was secondary, and quality was the primary factor in all of my design decisions. I feel confident that there are enough other photographers who are willing to pay more for a better product.
Q- Do you ship to other countries?
A- Yes, we do. We have shipped to India, Singapore, Australia, the Netherlands, Switzerland, Sweden, South Africa and more!
Q- What is your return policy?
A- We will accept returns within 180 days of purchase if for any reason you are not satisfied. We will refund your full purchase price.
Q- How do you ship your straps?
A- Our straps are shipped via USPS Priority mail within two business days of receiving your order.